Services
industrial universe
STAGES OF THE PROCESS
PRE-PROJECT ENGINEERING
– Audit and functional analysis
– Drafting specifications
– Implementation plans
– Planning
– Costing
– Technological choices
SELECTION & PRODUCTION
– Suppliers selection
– Ordering of spare parts
– Quality, dimensional control
– Mechanical assembly
– Mechanical welding
– Wiring
AUTOMATION & SYSTEMS
– Development of automate
– Development of supervisors
– CAPM software setup
INSTALLATION & TRAINING
– Packaging, transport & delivery
– Setting by the Roxanne team
– Getting started
– Training use of the machines
– Training supervision software
MAINTENANCE & SERVICE
– Maintenance contract
- – Remote assistance
- – Supply of spare parts
– Updating of equipment
– Modifications customer request
VIDEO PRESENTATION
services
The complete control of the needs
Software update
Improvement of software to increase performance, installation of new features, development of specific features at the customer’s request.
Preventive maintenance
Annual maintenance and overall inspection of all equipment, carried out by Roxane’s specialised technicians.
Remote assistance
Support and training in the use of all software, equipment, diagnosis and repair.
Telephone assistance
Permanent telephone assistance on working days from 8am to 7pm.
Updating
Continuous monitoring of mechatronic developments so that each machine benefits from the latest improvements. These raw materials are managed by the Compo Manager software.
DATA PROCESSING
Connectivity and remote access
Remote monitoring of the production tools
Equipment performance measurement
Production organization and scheduling
Production orders follow up in real time
Equipment video access
EVOLUTION OF THE NEEDS AND EXPECTATIONS